Technical Support Engineer, вакансія у місті Київ | Bonus.work

Technical Support Engineer

  • Розміщена CEO в GLOBRECS | Global Recruitment Solutions 5

  • Бонус за рекомендацію: $700

Актуальність вакансії останній раз підтверджувалася 5 днів тому


Our client is a leading technology developer working with world’s leading IT companies, such as Oracle, Microsoft and IBM. We are looking for an experienced Technical Support Engineer to work directly with our client’s international partners, such as Oracle and SAP.

“GLOBRECS | Global Recruitment Solutions” is a recruiting company specializing on timely and high quality IT recruitment around the globe.

Our client is a leading technology developer working with world’s leading IT companies, such as Oracle, Microsoft and IBM.

We are looking for an experienced Technical Support Engineer to work directly with our client’s international partners, such as Oracle and SAP.

TO DO LIST:

  • Providing the 2nd line of technical support for the company’s software products;
  • Direct collaboration with the company’s technology partners and customers from the US and EU;
  • Documentation of support tickets in the company’s knowledge base.

QUALIFICATIONS:

  • Fluent English, both verbal and written, since you will be closely cooperating with our foreign customers;
  • IT education;
  • At least 3+ years of experience on a similar position (application support in a software development company);
  • Our product is mostly based on Microsoft solutions, so we need a specialist with demonstrated Windows desktop OS troubleshooting skills and MS Outlook knowledge;
  • Experience with Jira and Confluence;
  • Experience with application logs investigation and interpretation.

NICE TO HAVE:

  • Cloud services support experience;
  • Understanding of CRM / ERP / Business applications;
  • Experience in technical documents writing (in English);
  • Basic XML knowledge;
  • Knowledge of JavaScript.

QUIRKS & PERKS:

  • Friendly, informal, and knowledge-sharing environment with smart people around you;
  • Chance to join a team and a company globally recognized for its cutting edge products;
  • A great opportunity for your further professional growth;
  • A nice salary (which as always depends on skills)
  • Working schedule Monday to Friday, from 11 A.M. till 20 P.M.
  • 20-days of annual paid vacation;
  • 20-days paid out of office work annually;
  • Premium medical insurance for those who successfully pass their trial period;
  • Corporate activities, including common travels, skiing, events, team numerous buildings;
  • Partly or fully paid trainings (when necessary);
  • Snacks and drinks in the office;
  • Table football, ping-pong in the office;
  • Office location in downtown, nearby Olimpiyska metro station.

Please, send your CV to [email protected] For more information contact us by Skype: dmitry.tolmachov

“GLOBRECS | Global Recruitment Solutions” — your success is our challenge!


Деталі пропозіції

  • Спеціалізація: Підтримка
  • Умови: Повний робочий день в офісі компанії
  • Мінімальний рівень англійської: Advanced/Fluent
  • Міста: Київ
  • Зарплата: $2 000 - $2 500
  • Бонус за рекомендацію: $700
  • Термін виплати бонусу роботодавцем: 90 днів з моменту виходу кандидата на роботу
  • Планується найняти співробітників на цю вакансію: 1
  • Термін дії рекомендації: 3 місяця
  • Вакансія опублікована: 8 серпня 2019 р.
  • Вакансія оновлена: 16 вересня 2019 р.

Актуальність вакансії останній раз підтверджувалася 5 днів тому